In certain industries, some companies operate on invoicing systems that force them to give their customers a limited period of time during which they should send in the payments. It may happen that some customers either forget or do not want to send money at all and with every such customer your company has a lot to lose not only in terms of profit, but also of reputation. This can be a nightmare for many companies, which is why most of them tend to resort to professional late payment collectors London
to handle this situation on their behalf. Here is some advice from the experts to help you deal with bad payers.
Send your customers friendly reminders
The moment you notice one of your customers did not pay their bills, your fist thought is that they did it on purpose, but in many situations this is nothing but an honest human mistake. As a result, the first step you should make is to send them kind reminders to announce them their bill is past due. It is for sure that these customers will try and pay their bills as soon as possible.
Send your customers updated invoice
Some customers may try to postpone the payments even when they receive friendly reminders, claiming they have either lost the bill or have to check it once again. In such situations, it is recommended to resend them the invoice in order to take away this popular excuse.
They still ignore your reminders? Give them an ultimatum!
Sometimes, bad payers refuse answer the calls or emails you send them thinking that this way they will get away without any punishment. It is strongly advised that in such cases you announce them they have an ultimatum to pay their bills and if they don’t, you will have to resort to more severe actions. Most of them get scared the moment they see such notices and reconsider their actions, thus making them actually pay their bills.
Hire late payment collectors
Worst case scenario – none of the solutions mentioned above work for your non-paying customers. So what can you do now? Well, the best choice you have is to do some research on the Internet and look for the best debt collection agency that can handle this situation on your behalf. They have vast knowledge regarding rules and regulations in the debt collecting industry, so once you resort to their services, you can rest assured that you will have your money recovered in no time.